Security, privacy and account
Swiss storage, processing that depends on the engine, translation memories, account management: precise answers to the security questions Corrext raises, with no promise beyond what the app shows.
Where is my data hosted and processed?
In Corrext, storage and processing are two separate things. Projects are saved on Corrext's Swiss servers in every case. Processing, however, depends on your choice. It stays exclusively in Switzerland in ‘Highly sensitive content’ mode or with a Swiss Neur.on engine. It may take place outside Switzerland if you choose a third-party engine hosted abroad.
- At the ‘Set-up’ step of a project, read the description of the two confidentiality cards: it states the exact rule.
- Choose Highly sensitive content so that storage and processing take place exclusively in Switzerland.
- Choose Standard confidentiality if processing can follow the engine you choose: storage stays in Switzerland.
- In Text and document translation, check the ‘Highly sensitive content’ toggle and the engine before you enter confidential content.
- If the Attorney-Client privilege notice appears, the engine you have chosen processes data outside Switzerland.
- The rule to remember: Swiss storage in every case, and exclusively Swiss processing in sensitive mode or with a Swiss Neur.on engine.
- Sensitive mode is available for German, French, Italian and English.
- The certified translation service for commercial register extracts relies on ISO 27001 certification and Swiss infrastructure.
Which engines process my texts outside Switzerland?
Corrext distinguishes two families of engines. LexMachina, Neur.on's Swiss engine, processes content in Switzerland. The third-party engines, ‘DeepL Pro’, ‘Azure OpenAI GPT’ and ‘Claude’, are hosted abroad. Selecting one of them displays the ‘Attorney-Client privilege notice’, which reminds you of your organisation's policy: fully pseudonymised documents, never a sensitive matter.
- Open the engine list in Text and document translation and identify the one that is selected.
- Remember that LexMachina processes content in Switzerland.
- Remember that DeepL Pro, Azure OpenAI GPT and Claude are hosted abroad.
- Read the ‘Attorney-Client privilege notice’ as soon as it appears: it signals processing outside Switzerland.
- Fully pseudonymise the document before you send anything to a third-party engine, or go back to a Swiss engine.
- The ‘Alternatives’ panel uses several engines to compare wordings: bear this in mind for confidential content.
- ‘Highly sensitive content’ mode is the simplest safeguard: it keeps storage and processing exclusively in Switzerland.
- Third-party engines remain useful for neutral or already pseudonymised text, in particular to compare wordings.
Can I use a foreign engine for a matter covered by professional secrecy?
The app displays the Attorney-Client privilege notice as soon as a third-party engine is selected. It reminds you of your organisation's policy: remove any reference that could identify clients or the subject of the matter, and never use these engines for sensitive matters. For such matters, Highly sensitive content mode or the LexMachina engine keeps everything in Switzerland.
Is my content used to train the translation models?
No. Client content is not used to train Neur.on's translation models. Projects created with Standard confidentiality can, however, feed a translation memory that only your organisation can reuse, and projects in Highly sensitive content mode are never reused.
Is Neur.on subject to the US CLOUD Act?
Neur.on AI Solutions SA is a company incorporated under Swiss law and based in Fribourg, and its infrastructure is hosted in Switzerland. Choosing a third-party engine hosted abroad, however, takes the text outside this scope, and the app warns you about this before anything is sent.
How do translation memories work?
In Corrext, projects created with ‘Standard confidentiality’ are saved on Corrext's Swiss servers. They can serve as a translation memory for your future projects, for the exclusive use of your organisation. Projects created with ‘Highly sensitive content’ are never reused as translation memory. You make the choice at the ‘Set-up’ step, when you create the project, and it applies to all its files.
- At the Set-up step of a project, read the description of the two confidentiality cards before you choose.
- Choose Standard confidentiality if you want the project to enrich your translation memory.
- Choose Highly sensitive content so that no content is reused in future projects.
- Check this choice before you upload your files: it applies to the whole project.
- To view or manage the memories themselves, contact your administrator.
- The memory built from your standard projects is used exclusively by your organisation: it is never shared with other clients.
- Your administrator manages the organisation's memories: they can import memories in TMX format and term bases in TBX or XML format, up to 5 MB per file.
- Not to be confused with CHnell, which searches collections of official texts, not your translation memory.
How do I log out and manage my account?
In the Corrext header, the avatar with your initials opens a menu that contains only ‘Log out’: this is where you end your session. The bell next to it shows your notifications, or ‘No notifications’ when there are none. No account settings page was observed from a standard user account: requests for changes go through your administrator.
- Find the avatar with your initials at the far right of the header: it is on every screen.
- Click it to open the menu, then choose Log out to end your session.
- Click the bell next to the avatar to see your notifications.
- To change your password, use the ‘Forgot your password ?’ link on the login screen.
- For any other request (access rights, resources or memories), contact your administrator.
- The avatar menu offers nothing but logging out: there is no profile page or preferences page on a standard user account.
- User and rights management is not available from this type of account: ask your administrator.
- Always log out on a shared computer: the documents you upload remain linked to your work session.